The Sanchar Saathi Portal is a citizen centric initiative of the Department of Telecommunications (DoT) to empower mobile subscribers, strengthen their security and increase awareness about citizen centric initiatives of the Government. The portal provides a number of services to mobile subscribers, including:
- Tracking lost or stolen mobile phones
- Blocking spam calls
- Checking the validity of mobile devices
- Complaining about telecom service quality
- Accessing other telecom-related information and services
The Sanchar Saathi Portal can be accessed by all mobile subscribers, regardless of their telecom operator. To use the portal, you will need to create an account and login. You can do this by visiting the Sanchar Saathi website at sancharsaathi.gov.in and clicking on the “Login” button.
How to Track a Lost or Stolen Mobile Phone
To track a lost or stolen mobile phone, you will need to provide the IMEI number of the phone. The IMEI number is a unique 15-digit code that is assigned to every mobile phone. You can find the IMEI number of your phone by looking at the box that the phone came in, or by dialing *#06# on your phone.
Once you have the IMEI number, you can submit it to the Sanchar Saathi Portal. The portal will then track the location of the phone and send you an alert if it is found.
How to Block Spam Calls
To block spam calls, you can register your phone number with the DoT’s National Do Not Call Registry (NDNCR). The NDNCR is a database of mobile phone numbers that have been registered by subscribers who do not want to receive unsolicited commercial calls.
To register your phone number with the NDNCR, you can visit the NDNCR website at ndncr.dgtelecom.gov.in and follow the instructions.
How to Check the Validity of a Mobile Device
To check the validity of a mobile device, you can use the Know Your Mobile (KYM) service on the Sanchar Saathi Portal. The KYM service allows you to check the IMEI number of a mobile device and see if it is blacklisted.
To use the KYM service, you will need to provide the IMEI number of the mobile device. You can find the IMEI number of the mobile device by looking at the box that the mobile phone came in, or by dialing *#06# on your phone.
How to Complain About Telecom Service Quality
If you have a complaint about the quality of your telecom service, you can file a complaint with the DoT. You can file a complaint by visiting the DoT’s website at dot.gov.in and clicking on the “Complaints” tab.
When filing a complaint, you will need to provide your name, contact information, and the details of your complaint. You will also need to provide the IMEI number of your mobile phone, if applicable.
The Sanchar Saathi Portal is a valuable resource for mobile subscribers. It provides a number of services that can help you protect yourself from fraud, get the most out of your telecom services, and improve the quality of your telecom service. If you are a mobile subscriber, I encourage you to visit the Sanchar Saathi Portal and learn more about the services that it offers.